Starhotels Excelsior

Guests must be at least 18 years old to check in.

We welcome children of all ages.

Cot - for children aged 0-2 · free of charge

Extra bed - for children aged 0-12

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

All guests, including adults and children, are required to show a photo identification upon check-in.

When travelling with pets, please note that an extra charge of EUR 35 per stay applies.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property.

Otherwise, a third-party authorisation by the cardholder must be submitted when booking.

Please note that the credit card used for the booking must be shown at check-in.

Different policies and supplements may apply when booking more than 5 rooms.

A photo ID and credit card are required at check-in.

Special requests are subject to availability and may incur additional charges.

Parking is subject to availability due to limited spaces.

Please inform in advance of your expected arrival time.

Enter your request in the Special Requests box when booking, or contact the property using the details in your confirmation.

Guests under 18 must be accompanied by a parent or legal guardian to check in.